Privacy Notice

PRIVACY NOTICE

RESIRENE S.A. DE C.V (hereinafter “the Company” or “we”), with address in Carretera Federal Puebla Tlaxcala Km 15.5 Xicohtzinco, Xicohtzinco, Tlaxcala, Mexico. C.P. 90780  , in compliance with the provisions of the Federal Law on the Protection of Personal Data in Possession of Individuals (“LFPDPPP”), its regulations, and other applicable legislation, makes available to the users of the website www.resirene.com (hereinafter “the Site”) and other Owners, this Privacy Notice, in order to explain the treatment that will be made of your Personal Data. Personal Data’ shall mean any information that identifies you or makes you identifiable.

PERSONAL DATA BEING PROCESSED AND PURPOSES OF PROCESSING

Web Site

You may browse the Site without providing your Personal Data. However, in some sections you may provide some or all of the following Personal Information: a) identification data (full name, gender, age, user name, password, image); b) contact data (address, e-mail, mobile and/or landline telephone); c) data related to the purchase of our products (type of product, model of the product, date of purchase, date of installation, purchase receipt, information of the good to which the product you purchased from the Company applies, for example, year and model of your car); d) representation or employment data (company you represent or work for, position you hold within that company); e) resume and position you wish to apply for; f) questions, comments, suggestions and opinions about our products or services.

We may process Personal Data for different purposes, depending on the purpose of the section in which it is collected: i) to create and manage your account within the Site; ii) to provide you with technical assistance in relation to our products and services, as well as to respond to your questions and comments; iii) in the event that you send us your curriculum vitae, to consider it for our recruitment and selection processes, and to contact you in relation to these; iv) to evaluate the quality of our products and services and the degree of satisfaction of our customers, and where appropriate, to improve our products and services; v) to send you our electronic newsletter, in the event that you subscribe to it (voluntary); vi) to send you promotions and information about our products and services and other information that we consider may be of interest to you (voluntary); vii) if you participate in any promotion or raffle, to keep you informed and, if appropriate, to award you the prize or make the corresponding promotion valid; viii) to comply with legal obligations and requirements of competent authorities, ix) to exercise and defend a right; x) to ensure your safety, the safety of the Company, the Site and third parties; xi) to carry out the Transfers mentioned in the corresponding section; xii) to attend to the requests you make to us in relation to your Personal Data

Use of Cookies

On the other hand, from the simple interaction with the Site, we may collect, through the use of cookies and similar tools, navigation data (navigation preferences, device from which you access, IP address, use of the Site).This information does not directly identify you, but some of it may make you identifiable.

We may use this information for the purpose of learning how often you visit the Site, customizing your navigation and remembering your navigation preferences when you visit us again.

You can block or delete cookies through your browser settings. When performing these actions, some of the Site’s functionalities may not be displayed correctly. For example, in Google Chrome, you’ll need to go to “Settings,” “More Tools,” “Clear Browsing Data,” “Cookies and Other Site Data,” “Clear Data.

For more information on what cookies are and how they work, you can visit the www.allaboutcookies.org/es.

CONTACT BY EMAIL AND OTHER MEANS

When you contact us by e-mail or by any other means (telephone, etc.) we may collect the following Personal Data: a) identification data (full name, gender, age); b) contact data (e-mail, telephone number, address); c) doubts, requests for information, comments or suggestions you make when contacting us; d) curriculum vitae.

Your Personal Data will be used for the following purposes: i) to attend to your communications (information requirements, doubts, comments and suggestions, etc.); ii) to ensure our security and that of third parties; iii) in case you send us your curriculum vitae, to consider it for our recruitment and selection processes, and to contact you in relation to these; iv) to transfer your Personal Data as stated in the corresponding section; v) to comply with requirements of the competent authorities, legal obligations, exercise or defence of a right; vi) to deal with requests you make to us with respect to your Personal Data; vii) to ensure your security, the security of the Company and third parties; viii) to send you information about our products or services, or other information which we believe may be of interest to you (voluntary).

To give you access to our facilities;

When you access our facilities, we may ask you to register your entry and exit, situations in which we collect the following Personal Data: a) identification data (full name, official identification, signature, image); b) employment or representation data (company you work for or represent, position); c) data related to your visit (person you visit, reason for your visit, electronic devices you bring with you, time of entry and exit).

We may process your Personal Data for the following necessary purposes: a) to identify you; b) to give you access to our facilities and to attend to you during your visit; c) to keep a record of our visitors; d) to ensure the security of you, us, related entities and third parties; d) to make the Transfers set out in the relevant section; e) to comply with the requirements of the competent authorities, to fulfil legal obligations and to take legal action; f) to attend to requests that you make to us in relation to your Personal Data.

VIDEO SURVEILLANCE

When you enter, for any reason, our facilities, we may collect your Personal Data such as image and voice, through the use of security cameras. These Personal Data will be used for the following necessary purposes: i) to identify you; ii) to ensure your security, the security of the Company, our facilities, our employees, related companies and third parties;  iii)  to make the Transfers set forth in the corresponding section; iv)  to comply with requirements of the competent authorities, legal obligations, or for the exercise or defense of a right; v)  to respond to requests that you make to us in relation to your Personal Data.

Transfer of Personal Data

Your Personal Data may be transferred to the following third parties, for the purposes specified.

ITS RIGHTS

You have the right to request Access to the Personal Data we hold about you, to ask us to Rectify or update it; to request its Cancellation, when this is possible and to Object to us processing it for unnecessary purposes or on other legitimate grounds (also known as “ARCO Rights”). You may also request us to limit the use and disclosure of your Personal Data or to revoke the consent you have given us to process it.

You may exercise any of the above rights through our Corporate Personal Data Committee, either by sending an e-mail to datos.personales@kuo.com.mx or by sending us your request to the physical address referred to in the preamble of this document.

The request you send us must include at least the following: a) your name, address or other means of communicating the response; b) a clear description of the Personal Data in respect of which you wish to exercise any right and the right you wish to exercise; c) a copy of your official identification, and where appropriate, a copy of the document attesting to the personality of the third party acting in your name and on your behalf; d) any other information or documents facilitating the location of your Personal Data and; e) the amendments requested (in the case of the right of rectification).

If your request does not meet the specified requirements, we will let you know and give you 5 days to complete it. If you do not comply with the requirement, your application will be deemed not to have been submitted.

The Company will respond to your request within 20 business days from the date it is received in full; and if appropriate, we will implement it within 15 business days. These deadlines may be doubled under extraordinary circumstances.

We will be deemed to have given you Access to your Personal Data when we make a copy of it available to you, no matter through which means or format, as long as it is understandable. Before we give you access to your Personal Data, we will require you to prove your identity; this is for your own security.

Notwithstanding the foregoing, in all advertising communications to you and communications with our electronic newsletter, we will include an “unsubscribe” or “opt-out” option so that you can easily request that we stop sending you such communications.

AGE RESTRICTIONS

The Site is intended for persons over the age of 18. The Company does not intentionally collect Personal Data from minors without the consent of their parents or guardians. In case you become aware that, by mistake or inadvertence, the Company keeps Personal Data of minors without the corresponding consent, please contact us through our Corporate Personal Data Committee, by the means indicated in the section “Your Rights”.

THIRD-PARTY WEBSITES

The Site may include links to web pages operated by third parties. This Privacy Notice shall not apply to the processing of Personal Data carried out in connection with such websites. We recommend that you review the Privacy Notice included on each of the pages you visit on the Internet, before providing your Personal Information.

Amendments to the Privacy Notice

The Company may at any time and under any circumstances modify this Privacy Notice. In the event that changes to the Privacy Notice are material, we will post the updated version of the Privacy Notice on the Site, indicating the date it was last updated. We encourage you to periodically review this Privacy Notice.

Consent

By a) using the Site; b) contacting us by e-mail or otherwise; or; c) entering our facilities, you expressly consent to the processing of your Personal Data on the terms described in this Privacy Notice. Your continued use of the Site, or your continued contact with us or re-entry into our facilities, constitutes your express acceptance of any changes to this Privacy Notice.

CONTACT

If you have any questions or comments regarding this Privacy Notice or the processing of your Personal Data, please contact our Corporate Personal Data Committee, through the means indicated in the section “Your Rights”.

PRIVACY NOTICE FOR SUPPLIERS AND CUSTOMERS

Resirene S.A de C.V. (hereinafter referred to as “the Company” or “we”), with its registered office at Carretera Federal Puebla Tlaxcala. Xicohtzinco. Xicohtzinco, Tlaxcala. Mexico C.P. 90780, is committed to protecting your Personal Data; Therefore, in compliance with the provisions of the Federal Law on the Protection of Personal Data in the Possession of Individuals (“LFPDPPP”), its regulations, and other applicable legislation, it makes this Privacy Notice available to its Clients and Suppliers (in the case of individuals) and/or their representatives (all of them, hereinafter “you” or “Client”, “Supplier”).Translated with www.DeepL.com/Translator (free version)

Personal Data Being Processed

Personal Data” means any information concerning an identified or identifiable natural person.

The Company may collect the following Personal Data from you:

Customers

Identification data; Full name, official identification, age, sex, nationality, signature, username and password.

Contact details; Complete address, e-mail, mobile and/or fixed telephone number.

Tax data. Fiscal address, Federal Taxpayer Registry number (R.F.C.), certificate of compliance (SAT).

Property-related data. Bank account number, bank card number, ability to pay, credit history (information we may obtain directly from you or from Credit Information Companies).

Suppliers

Identification data. Full name, official identification, age, sex, nationality, signature, username and password.

Contact details. Complete address, e-mail, mobile and/or fixed telephone number.

Tax data. Fiscal address, Federal Taxpayer Registry number (R.F.C.).

Property-related data. Bank account number, bank card number.

Personal data of third parties. Medical certificates (considered Sensitive Personal Data) and identification and contact details of the supplier’s employees, in those cases where certain of the supplier’s personnel are assigned to work in the Company’s facilities or other companies in the same group. The Provider providing such Personal Data shall ensure that it has the informed consent of such third parties to provide the Personal Data.

Customer and Supplier Representatives

Identification data. Full name, official identification, age, sex, nationality, signature, plates, car.

Contact details. Complete address, e-mail, mobile and/or fixed telephone number.

Witness data. Natural or legal person he represents, position within the company he represents, powers of representation.

In all cases, we may ask you for a physical or digital copy of the documents that prove the veracity of the Personal Information you provide (for example, a copy of your official identification).

Purpose of the processing of Personal Data

The Personal Data we collect from you may be used for the following needed purposes:

Customers

• Evaluate him as a potential client.
• Enter into contracts and maintain a business relationship with you.
• Make collections and issue the corresponding invoices.
• Evaluate and, where appropriate, grant you credit in relation to the products and/or services you purchase from us.
• In general, fulfill the obligations and exercise the rights arising from the business relationship we have with you.
• Make the Transfers mentioned in the following section.
• Comply with the requirements of the competent authorities, fulfil legal obligations and take legal action.
• Ensure our security, and the security of our information, that of our employees, other Customers, Suppliers, related companies and third parties.
• To attend the requests that you make to us in relation to your Personal Data.

We may also process your Personal Data for the following voluntary purposes, to which you may object at any time:

• To send you information that may be of interest to you in relation to our products or services.

Suppliers

• Assess you (including, where justified, background checks) as a potential Supplier, and where appropriate, select you for the provision of services or supply of products.
• To enter into contracts and maintain a business relationship with you, in connection with the supply of products or the provision of services.
• Keep in touch with you on the occasion of the business relationship.
• Create an account for your access to the Platform for Suppliers and Customers, and allow your access and use of it for issues related to purchase orders, invoicing, payments, etc.
• Make collections and issue the corresponding invoices.
• If required, by the type of services you provide or the type of information you have access to, to carry out regular assessments of your commercial status, use of harmful substances and/or other tests of confidence.
• In general, carry out the business relationship.
• Ensure our security, and the security of our information, that of our employees, other Customers, Suppliers, related companies and third parties.
• Make the Transfers mentioned in the following section.
• Comply with the requirements of the competent authorities, fulfil legal obligations and take legal action.
• To attend the requests that you make to us in relation to your Personal Data.

Customer and Supplier Representatives

• To be in a position to conclude contracts, to sign credit instruments and to maintain a commercial relationship with the person (natural or legal) he represents.
• Contacting you about the business relationship we have with the company you represent.
• Where appropriate, to give you access to, and allow you to use on behalf of, the Platform for Suppliers and Customers.
• Make the Transfers mentioned in the following section.
• Ensure our security, and the security of our information, that of our employees, other Customers, Suppliers, related companies and third parties.
• Comply with the requirements of the competent authorities, fulfil legal obligations and take legal action.
• To attend the requests that you make to us in relation to your Personal Data.

Transfer of Personal Data

Your Personal Data may be transferred to the following third parties, for the purposes specified.

Ways to Exercise Your Rights

You have the right to know what Personal Data we hold about you, what we use it for and how we use it, as well as the Privacy Notice governing its processing (Access). You can also request that we correct or update your Personal Data (Correction); that we delete your Personal Data in situations where this is possible (Cancellation); as well as to oppose the processing of your Personal Data for specific purposes (Opposition) (collectively “ARCO rights”). Similarly, you may limit the use and disclosure of your data or revoke your consent to their processing, where this is possible and applicable.

To exercise any of your rights, please send your request to our Personal Data Department via email: datos.personales@kuo.com.mx. For your convenience, we have a format for the exercise of rights that you can request by writing to the indicated mail.

Your application must contain at least the following information:

• Your full name, address and e-mail address so that we can communicate the response to the request.
• The document proving your identity (copy of official identification) and, where appropriate, the personality of your representative (with a copy of the corresponding official identification)
• The clear and precise description of the Personal Data with respect to which it seeks to exercise any of the rights and the right it exercises.
• Any document or information that facilitates the location of your Personal Data.
• If you request a correction of Personal Data, you must also indicate the modifications to be made and provide the documentation supporting your request.

We will respond to your request within 20 working days of receipt and, if appropriate, we will have 15 working days to implement your request.

Access to your Personal Data will be deemed to have been granted when it is made available to you, regardless of the means or format; or when you are provided with simple copies of your Personal Data, at the Company’s option.

Use of Cookies

The Company uses cookies within the Platform for Suppliers and Customers. Cookies are small text files that are placed on the hard drive of a device or computer, and which collect information about users of a website.

The Company uses cookies that are necessary to provide and operate the Platform, as well as to facilitate your access to it on subsequent occasions.

Cookies can collect information about your operating system, browser type, IP address, and more. Some of this information may be considered Personal Information, which will be treated as specified in this Privacy Notice.

For more information on what cookies are and how they work, you can visit the website:

You can disable or delete cookies from your browser settings. For example, in “Google Chrome” you can go to Settings – More Tools – Clear Browsing Data – Cookies and Other Site Data – Clear Data. Please note that some features of the Platform for Suppliers and Customers may not operate correctly if cookies are disabled.

Confidentiality

All information to which you have access in connection with your business relationship with the Company (including, without limitation, Personal Data, intellectual property, trade secrets, know-how, project information, costs, information about your business relationship with the Company, etc.), whether as a Customer or a Supplier, or as a representative of our Customers or Suppliers, is strictly confidential. In that sense, it is forbidden to use it for purposes other than the fulfillment of the obligations arising from the business relationship. It is also prohibited to transfer such information to third parties without the prior written consent of the Company.

You, as the Customer, Provider, or their representative, agree to implement sufficient and necessary security measures to protect the confidential information to which you have access from any type of damage, loss, destruction, alteration, unauthorized use or disclosure. The security measures implemented, in no case can be less than those you maintain to protect your own confidential information.

Amendments to the Privacy Notice

We reserve the right to make changes or updates to this Privacy Notice at any time. If there are substantial changes, we will send you the updated version of the Privacy Notice to your email address, or a notification of changes and the updated version of the Privacy Notice will be published on the Supplier and Customer Platform.

Consent

By maintaining a business relationship with the Company, providing your Personal Data, acting as a representative of a person (physical or moral) who has a business relationship with the Company and/or making use of the Platform for Suppliers and Customers, you give your express consent to the use of your Personal Data under the terms described in this Privacy Notice.